Frequently asked questions.

The kneading motion applies consistent, rolling pressure the way manual massage does, and the added heat helps muscles ease up beforehand. Many people build it into a daily wind-down routine. It is not a medical device and will not treat or cure any condition — use it for comfort, and check with a doctor for ongoing pain.

Vibration pads buzz on the surface of the muscle. The Vunra massager uses rotating nodes that press and release — the same motion two thumbs working a knot would make. That deeper, kneading pressure is the whole reason we chose this product.

The Vunra massager offers multiple speed and intensity settings, so you can start on a lower level and increase it as your muscles adjust. Stop use immediately if you feel sharp or worsening pain rather than muscle relief.

Check with a doctor before use if you are pregnant, have a pacemaker or other implanted medical device, have a recent injury, broken or irritated skin, or a condition affecting circulation or sensation in the area.

It charges over the included USB-C cable, the same connector as most modern phones. A full charge is good for several sessions before it needs to go back on the cable.

No. There’s no app, no pairing and no account — just physical buttons you understand in ten seconds. Charge it, strap it on, press the button.

Buy 2 massagers and 10% comes off automatically at checkout; buy 3 and you save 15%. No discount code needed — the price adjusts on its own. Bundles are popular as gifts or for sharing one at home and one at the office.

No. Both the bundle discounts and free shipping over €100 are applied automatically in your cart — you never have to hunt for a code.

Shipping is free on orders over €100. For orders below €100, a flat fee of €4,99 applies. Since bundles of 2 or 3 pass the threshold, they always ship free.

Orders are processed within 1–2 business days and delivery typically takes 6–9 days with tracked shipping. You’ll receive a tracking link by email as soon as your order ships.

We ship to the Netherlands, Belgium, Luxembourg, France, Spain, Italy, Austria, Ireland, Finland, Croatia, Denmark, Ukraine, the United States, Canada and Hong Kong. Delivery takes 6–9 days wherever you are, always with tracking. Is your country not on the list? Let us know via the contact page — we track every request.

You have 30 days from delivery to send it back for a refund. Reach out through our contact page and we’ll send over the return steps.

Once your return arrives back with us, we process the refund within 5–7 business days to your original payment method.

Yes. Payments are handled by a certified payment provider over an encrypted connection — we never see or store your card details.