Good to know
Shipping & Returns
Shipping
Shipping is free on orders over €100. For orders below €100, a flat shipping fee of €4,99 applies. Orders are processed within 1–2 business days and delivery typically takes 6–9 days.
| Order value | Delivery time | Cost |
|---|---|---|
| Over €100 | 6–9 days | Free |
| Under €100 | 6–9 days | €4,99 |
Every order includes tracking — you'll receive a track & trace link by email as soon as your package ships.
We ship to: the Netherlands, Belgium, Luxembourg, France, Spain, Italy, Austria, Ireland, Finland, Croatia, Denmark, Ukraine, the United States, Canada and Hong Kong.
Returns
We want you to love your purchase. If something isn't right, we accept returns within 30 days of delivery.
- Items must be unused and in their original condition and packaging
- Refunds are processed within 5–7 business days after we receive the return
- Contact us first via the contact page and we'll guide you through the return
Exchanges
Received a defective or damaged item? We'll exchange it free of charge — just reach out through the contact page and we'll sort it out.