Refund & Return Policy

Last updated: February 2026

30-day return guarantee

You may return your order within 30 days of delivery without giving a reason — that's more than double the 14 days required by EU consumer law. To be eligible, the product should be unused, in its original packaging, and in resalable condition. Reasonable inspection of the product (as you would in a shop) is permitted.

How to return

1. Email larsvdveerdonk@gmail.com within 30 days of delivery, stating your order number.
2. We'll confirm the return address and instructions.
3. Ship the item back within 14 days of your notice. Return shipping costs are paid by you unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect the return, we refund the full purchase price (including original standard shipping costs) within 14 days, using your original payment method.

Damaged or defective items

If your product arrives damaged or develops a defect, contact us with a photo and your order number. We'll send a replacement or issue a full refund — including return costs. Your statutory warranty rights always apply.

Questions

Email us at larsvdveerdonk@gmail.com — we respond within 1–2 business days.